Google Business Profile — your branches, your profile health, your reviews

Most of what decides whether a customer walks in happens before they arrive: your card on Google Maps, your reviews, your opening hours. Rawaj scores each branch out of 100, tells you the reason your rating moved rather than the number, and writes replies in your brand’s voice.

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What's inside

A health score out of 100 per branch across ten items, each with a one-click fix
Ramadan and Eid hours across every branch in one action — a yearly chore solved in a minute
The reason, not the number: “down 0.60 because five reviews mentioned the checkout queue”
Replies in your brand voice and in the reviewer’s own register, with an approval queue before anything is posted
Instant alerts to the branch manager for reviews touching safety or hygiene, plus a weekly report to each manager covering only their branch
Weekly posts generated from your store catalogue, and answers to customer questions grounded in that branch’s real data

The system protects your profile from suspension: Google’s policy bans staff review quotas, directing customers to write specific content, and filtering who gets asked — and Rawaj refuses those paths in code, not in advice.